An experienced design researcher who helps teams build world-class products and services by delivering insights that open-up new perspectives.

My research principles

  • Relationships are the source of results

    Good relationships - with both participants and stakeholders - are the foundation of good research.

  • The truth is in the triangulation

    Insight emerges from the integration of multiple perspectives and data-points.

  • Bring the outside in - and the inside out

    It’s important to get an outside perspective but it’s also important to understand the perspective of those on the inside.

  • Insight needs activating

    The finished report isn’t the end of the work - it’s the beginning.